Shipping & Returns
DELIVERY OF GOODS
We deliver across Australia.
Because of the size of the box, it will be delivered by courier.
We will leave the parcel in a safe place. We cannot ship to a PO Box.
Whilst we don't offer international shipping as a regular part of our service, we can arrange it at your cost. Drop us an email at info@marketday.life and we'll see what we can do.
Shipping
- FREE shipping* on all products in Australia.
- Carts are delivered by a courier to your door.
* Free Shipping excludes WA, NT, remote and outback Australia.
We can still ship to you, and will provide a custom shipping quote via email if your location does not qualifiy for Free Shipping. If you do not wish to pay shipping as quoted, we will cancel the order and return your payment.
Shipping Timeframes
- Capital cities & Metro Areas: 3 - 5 days from your order being processed
- Outside Metropolitan areas: 7-10 days from your order being processed.
- During peak holiday times (Christmas) these timeframes may be longer
- No timeframes are guaranteed
Local Pick up - FREE!
Available for Brisbane customers. Select Local Pick Up at checkout and we'll email you our address and a time for collection.
RETURNS AND REFUNDS
We stand behind everything we sell. If your order arrives damaged or isn't working as it should, get in touch within 14 days and we'll find a solution together. We ask you get in touch quickly so we can track and solve the issue as fast as possible.
If you've had a change of heart, we're happy to accept returns within 30 days, provided items are unused, undamaged and in their original packaging. Return postage for change-of-mind returns is the customer's responsibility.
For any return you are making, drop us an email at info@marketday.life first so we can sort the details. We're big on finding sustainable solutions, so let's figure out the best way forward together!
Blog posts
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The woman behind the scenes behind the cart
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