FAQ
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No way! Whilst designed originally for the markets, we've had lots of customers use it for their work to lug stuff around. Think interior designers, teachers, workshop facilitators...YOU TELL ME! We'd love a pic of how you are using the cart.
-
The cart is not designed for humans or animals.
Our warranty does not cover usage of this kind.
-
A pre-order is used to help new companies like Marketday get their product onto the shelves.
A pre-order means you pay for the product and then wait for it to be made. This will take a couple of months and we will keep you updated as we get updates from our manufacturer.
Smaller brands also use this strategy to make sure they have enough customers to justify a new colour release or new item in their range.
For Marketday, our pre-order is all about getting our very first cart off the manufacturing line and into the hands of people who support us.
-
Mostly the cart is constructed, ready to go. But there is some simple set up to do. You'll receive written instructions and a link to a video so you can follow along.
You need to attach:
- the wheels & hub cap (5 minutes)
- the fabric liners to the basket frames (2 minutes)
- 2 other small parts (30 seconds)
Still not sure? Have a look at the set up video for more information (coming soon)
-
Firstly, take out all the baskets by lifting them off the mainframe.
Fold down the handle
Pull the side pins out of the handle which are located on the outside edge about half way along the mainframe. Once the pins are out, lift the handle and fold it forward. It's attached by a cord, so it won't go anywhere and you can't lose it.
Collapse the cart
- Tilt the frame forward so the wheels are off the ground
- Depress the yellow foot and push it forward at the same time. This will activate the folding mechanism encased in the base plate.
- Use your foot to push the base plate to a vertical position. The wheels will come in and it will now be folded ready to store
Check out our set up/fold down video for more info (coming soon).
-
Yes the cart can get wet! The powder-coated aluminium frame will not rust. The canvas bags are naturally able to repel water. I'd use an umbrella in the pouring rain, but a little bit of water won't hurt. Just make sure to leave the baskets out to dry off completely before you pack them away
-
The best way to care for your basket liners is to wipe them out with a damp cloth and ensure they are not stored when damp. You can also just spot clean any marks.
If you really need to wash them, you can. Simply disconnect them from the aluminium frame and put them into a gentle wash on their own. You want to avoid getting fluff in the Velcro, as this will reduce their grip to the frame when you re-attach them.
We do not recommend washing more than a couple of times a year as the starch that keeps them standing up will wash out. Spot clean with a cloth is best.
-
Absolutely! I wash these in with my tea towels or other similar items. You can also spray any stubborn marks. Make sure you don't store them damp as they could gather mould.
-
We've got 3 colours to kick off! Green Bean, Double Denim and Sage Advice.
Our range will evolve as our product grows with more colours and combinations. Stay subscribed to find out when our new colours release.
-
Yes. We have road tested the cart with short and tall people. Short folks have a stronger tilt on the cart, so we advise you to use your zipped lids to act as a barrier for your items to stay put. Tall folks - your heels are safe when pulling the cart along.
-
The cart and all it's parts are built to last. We don't expect there to be any breakages. However, if you experience any problems, just shoot us an email and we'll find a solution. We will have replacement parts available.
You may however wish to upgrade your basket liners from time to time when we release new colours. However, this would only be a style choice as the liners are also very durable and can be cleaned.
-
The wheels were designed to work easily on different types of ground. The size and placement also allows the cart to manage stairs, curbs and sidewalk irregularities. They are also no maintenance.
-
One of the great things about the Marketday Cart is that the load is separated so you can carry each basket individually. Each person will have a different weight that works for them.
We've listed the load capacity of each basket so they can be comfortably carried:
Recommended max load per basket
- small - 10kg
- large - 15kg
TOTAL recommended load - 35kg
We recommend putting your heaviest things in the bottom basket so the load is at the base and easier on your arm when pulling.
Of course , you can also push the cart to relieve almost all the weight on your arm.
Make sure you look at our videos online for more information (coming soon).
-
Yes! The cart has a 2 year warranty. We ask you to register your cart with us so we can more easily support you with any warranty claims.
-
When you look at the frame, you'll see the obvious points of contact. All you need to do is press the velcro tabs together. We will have some videos to watch if you need any help. (Coming soon!)
-
The cart is made from aluminium & plastics, so you can easily wipe it down all components with a wet cloth, including an antiseptic wipe.
From time to time, you may need to show the wheels a little love and remove small stones that could get caught in the rubber.
We recommend that you spot clean any marks you get on the fabrics, and wipe out the silver insides with a wet cloth. You can even swoosh water around in the baskets if they are super dirty.
From time to time, you can wash the fabric liners on a cold, gentle wash and air dry. We do not recommend frequent washing as the starch that keeps them in shape will wash away.
-
No way! Whilst designed originally for the markets, we've had lots of customers use it for their work to lug stuff around. Think interior designers, teachers, workshop facilitators...YOU TELL ME! We'd love a pic of how you are using the cart.
-
A pre-order is used to help new companies like Marketday get their product onto the shelves.
A pre-order means you pay for the product and then wait for it to be made. This will take a couple of months and we will keep you updated as we get updates from our manufacturer.
Smaller brands also use this strategy to make sure they have enough customers to justify a new colour release or new item in their range.
For Marketday, our pre-order is all about getting our very first cart off the manufacturing line and into the hands of people who support us.
-
Firstly, take out all the baskets by lifting them off the mainframe.
Fold down the handle
Pull the side pins out of the handle which are located on the outside edge about half way along the mainframe. Once the pins are out, lift the handle and fold it forward. It's attached by a cord, so it won't go anywhere and you can't lose it.
Collapse the cart
- Tilt the frame forward so the wheels are off the ground
- Depress the yellow foot and push it forward at the same time. This will activate the folding mechanism encased in the base plate.
- Use your foot to push the base plate to a vertical position. The wheels will come in and it will now be folded ready to store
Check out our set up/fold down video for more info (coming soon).
-
The best way to care for your basket liners is to wipe them out with a damp cloth and ensure they are not stored when damp. You can also just spot clean any marks.
If you really need to wash them, you can. Simply disconnect them from the aluminium frame and put them into a gentle wash on their own. You want to avoid getting fluff in the Velcro, as this will reduce their grip to the frame when you re-attach them.
We do not recommend washing more than a couple of times a year as the starch that keeps them standing up will wash out. Spot clean with a cloth is best.
-
We've got 3 colours to kick off! Green Bean, Double Denim and Sage Advice.
Our range will evolve as our product grows with more colours and combinations. Stay subscribed to find out when our new colours release.
-
The cart and all it's parts are built to last. We don't expect there to be any breakages. However, if you experience any problems, just shoot us an email and we'll find a solution. We will have replacement parts available.
You may however wish to upgrade your basket liners from time to time when we release new colours. However, this would only be a style choice as the liners are also very durable and can be cleaned.
-
One of the great things about the Marketday Cart is that the load is separated so you can carry each basket individually. Each person will have a different weight that works for them.
We've listed the load capacity of each basket so they can be comfortably carried:
Recommended max load per basket
- small - 10kg
- large - 15kg
TOTAL recommended load - 35kg
We recommend putting your heaviest things in the bottom basket so the load is at the base and easier on your arm when pulling.
Of course , you can also push the cart to relieve almost all the weight on your arm.
Make sure you look at our videos online for more information (coming soon).
-
When you look at the frame, you'll see the obvious points of contact. All you need to do is press the velcro tabs together. We will have some videos to watch if you need any help. (Coming soon!)
-
The cart is not designed for humans or animals.
Our warranty does not cover usage of this kind.
-
Mostly the cart is constructed, ready to go. But there is some simple set up to do. You'll receive written instructions and a link to a video so you can follow along.
You need to attach:
- the wheels & hub cap (5 minutes)
- the fabric liners to the basket frames (2 minutes)
- 2 other small parts (30 seconds)
Still not sure? Have a look at the set up video for more information (coming soon)
-
Yes the cart can get wet! The powder-coated aluminium frame will not rust. The canvas bags are naturally able to repel water. I'd use an umbrella in the pouring rain, but a little bit of water won't hurt. Just make sure to leave the baskets out to dry off completely before you pack them away
-
Absolutely! I wash these in with my tea towels or other similar items. You can also spray any stubborn marks. Make sure you don't store them damp as they could gather mould.
-
Yes. We have road tested the cart with short and tall people. Short folks have a stronger tilt on the cart, so we advise you to use your zipped lids to act as a barrier for your items to stay put. Tall folks - your heels are safe when pulling the cart along.
-
The wheels were designed to work easily on different types of ground. The size and placement also allows the cart to manage stairs, curbs and sidewalk irregularities. They are also no maintenance.
-
Yes! The cart has a 2 year warranty. We ask you to register your cart with us so we can more easily support you with any warranty claims.
-
The cart is made from aluminium & plastics, so you can easily wipe it down all components with a wet cloth, including an antiseptic wipe.
From time to time, you may need to show the wheels a little love and remove small stones that could get caught in the rubber.
We recommend that you spot clean any marks you get on the fabrics, and wipe out the silver insides with a wet cloth. You can even swoosh water around in the baskets if they are super dirty.
From time to time, you can wash the fabric liners on a cold, gentle wash and air dry. We do not recommend frequent washing as the starch that keeps them in shape will wash away.