Shipping & Returns

DELIVERY OF GOODS

We work with our partner Brandlink to ship the Marketday cart across Australia. 

Because of the size of the box, it will be delivered by courier. 

We will leave the parcel in a safe place. If you aren’t home, we’ll leave you a note somewhere telling you how you can collect your purchase. We cannot ship to a PO Box.

We do not currently ship overseas. If you are shopping from overseas, please email us to say hello and let us know where you are from.

Shipping for Produce Bags

Shipping for this item is flat rate of $10

Shipping for Marketday Carts 

Shipping is from $30 as it delivered by a courier. Shipping will be calculated at checkout when we do not have a Free Shipping Offer.

During free shipping offers, the free shipping only applies to Australian capital cities* and metropolitan areas.

*Please note, remote WA, Tasmania and NT are excluded from all free shipping offers, but we can provide you a quote for shipping at any time. We are a new, small business and unfortunately cannot offer free shipping across the whole country.

But, because working with a 3PL, this means we can get good rates. So please get in touch on info@marketday.life before you order so we can provide a quote for shipping. 

Shipping Times (Australia only)

  • Capital cities & Metro Areas: 3 - 5 days from your order being processed
  • Outside Metropolitan areas: 7-10 days from your order being processed.

Local Pick up

Coming soon

RETURNS AND REFUNDS

We want you to be happy, so we will refund, repair or replace your product when it meets the conditions below.

Free returns: If the cart is damaged when you receive it or something isn't functioning properly, please contact us. We will assess the issue with you and provide a solution.  We ask that you contact us within 7 days of receiving your order.

Change of Mind If you simply change your mind, you can return your purchase within 30 days, but it would be at your own cost. We will refund your purchase price if the product meets our return requirements*, but return postage is your responsibility.

To return an item or any reason please get in touch by email first info@marketday.life so we can ensure you have the right address.

*Change of mind conditions:

  • Unused
  • Undamaged
  • All components intact and in the original packaging

You can contact us on the form if you have any queries.